Shipping and Delivery
Every print is made right here in Australia and to order. Please allow up to 2 weeks for delivery within Australia and 2-3 weeks for overseas purchases. All prints and print certificates are carefully rolled and packed into a 90mm tube and sent insured with signature on delivery.
If your print doesn’t arrive in perfect condition will be happy to replace it. Unfortunately refunds cannot be made due to change of mind, however, if you’re not completely satisfied with your purchase we will be happy to advise on a case by case basis.
The workshop includes 2 open water dives, you must be a qualified and confident scuba diver and happy to partake in group dives at local sites using the buddy dive system in order to complete the photography assignments required. Matty Smith will be present acting only as a photography instructor and you are responsible for your own safety underwater. The aim of this workshop is to learn and practice foundation photographic techniques on what ever subjects are available during the dives.
Cancellation, Reschedule & Returns Policy.
When you are booking or signing up for any of our workshops, advanced payment in full is required in order to secure your place. Once you receive a confirmation your reservation is guaranteed.
- For cancellations more than 7 days before workshop a full refund or offer to reschedule shall be given.
- For cancellations 7 days or less before workshop date a 50% refund shall be given or an offer to reschedule with an incurred $100 admin fee applied.
- No-shows or late arrivals on the course date for any reason (e.g., but not limited to: illness, injury, indecision, weather conditions, change of mind) will not be eligible for a refund.
- Workshops cancelled by Matthew Smith for any reason (e.g., but not limited to: poor weather conditions or personal injury or illness) will allow the client the option to reschedule (based on availability) or to receive a refund for that particular workshop.
- Please be assured that refunds and rescheduling will be handled as fairly and efficiently as possible in this event.